Know Before You Go: Duke
10/31/2023 4:42:00 PM | Football
DURHAM, N.C. - Wake Forest fans traveling to Durham for the team's road Big Four contest should be aware of gameday initiatives and policies in place at and around Brooks Field at Wallace Wade Stadium. Kickoff is scheduled for 7:30 p.m. ET on Thursday, Nov. 2.
Parking
Due to the impact on daily campus operations, modified game day parking hours will be in effect for the Wake Forest game on Thursday, November 2. Please check www.goduke.com/gameday for updates.
Rideshare/Taxi Information
To improve the game day experience of guests and drivers alike, drop-off and pick-up areas for rideshare services have been designated outside of Brooks Field at Wallace Wade Stadium. Services attempting to drop-off or pick-up at other locations near the stadium will be denied access and directed to the locations listed below. Drivers are reminded to follow the direction of traffic officers and parking staff when navigating game day traffic and for staging of vehicles in the designated rideshare zones.
Services with Clearly Visible Logos have a designated drop-off and pick-up location on Frank Bassett Drive off of Science Drive. Traffic officers will use clearly visible logos to screen for access. This is a 20-minute drop-off/pick-up zone only. There is no game day parking in this location. Frank Bassett Drive must be accessed from NC 751/Cameron Blvd. to Science Drive. Traffic will flow one-way along Frank Bassett Drive entering at Science Drive and exiting onto NC 751/Cameron Blvd. at the Grounds Lots. Drivers are reminded to follow the instructions of game day parking staff for staging of vehicles in this designated rideshare zone.
At the start of the 4th quarter, all vehicles must access campus at the NC 751/Science Drive intersection. For post-game pick-up, vehicles are strongly encouraged to be staged by mid-4th quarter to avoid significant traffic post-game delays. Drivers are reminded to follow the instructions of game day parking staff for staging of vehicles in this designated rideshare zone.
Ticketing
Tickets for all Duke football games and other sporting events are available at www.goduke.com/tickets or by calling the ticket office at 919-681-BLUE (2583). Tickets are required for all guests age three (3) and older. Tickets are not required for children two (2) and under who sit on a parent/guardian's lap.
Digital Ticketing is the primary option for all Duke football game days
Guests purchasing through the Duke Ticket Office can log into their account at www.goduke.com/tickets to access mobile tickets to download into their Apple or Google Wallet. Present digital tickets at the stadium gates to be scanned for entry.
Tickets can now be digitally transferred to friends and family! All you need to know is the name and email address or cell phone number of the person(s) you would like to transfer tickets to. Login to your account at www.goduke.com/tickets, and select the "Transfer Tickets" button to begin the quick process.
Remember to add digital tickets to Apple or Google Wallet prior to arriving at the stadium! Screenshots will not be accepted for entry. Gate areas can be very crowded on game day which may impact the ability to add tickets immediately outside the gate.
Guests requiring printed ticket options should contact the Duke Ticket Office at 919-681-BLUE (2583).
Game Day Ticket Sales & Assistance - Beginning two (2) hours prior to kick-off, tickets may be purchased by visiting the Duke Ticket Office at the Scott Family Athletics Performance Center and Powers Gate Ticket Booth on Frank Bassett Drive. At ninety (90) minutes prior to kick-off, tickets may be purchased at the Wilson Gate Ticket Booth. Cash and credit/debit cards are accepted at all locations. No refunds or exchanges (with the exception of accessible seating exchanges) are permitted. At the end of the 1st quarter, all Ticket Sales will move to the Bostock Gate Ticket Booth.
Ticketing Problems – Prior to entering the stadium, guests can visit the Duke Ticket Office at Scott Family Athletics Performance Center, Powers Gate Ticket Booth, Bostock Gate Ticket Booth, or Wilson Gate Ticket Booth for assistance. Once inside the stadium, guests can visit the Bostock Gate Guest Services Desk behind Section 18 for assistance.
Will Call Information
All guests picking up tickets at will call locations must present a valid, state-issued, photo driver's license or identification card. By NCAA rule, all guests picking up Duke and Visiting Team Player/Guest tickets must provide valid identification, sign for their ticket, and immediately enter the stadium.
Following the best practices recommended by the Department of Homeland Security and National Center for Spectator Sports Safety and Security, entry security measures will be in place for all football games at Brooks Field at Wallace Wade Stadium. These measures aim to provide a safer environment for all in attendance and improve the guest experience by expediting screening and entry into the stadium.
All bags and purses must be clear plastic, vinyl, or PVC and no larger than 12" x 12" x 6" – including bags for medical and/or childcare needs. Small clutches/wallets (with or without a strap) that fit in the palm of the hand (no larger than 8" x 5" x 1") and one (1)-gallon clear plastic storage bags are also permitted.
Duke Stores merchandise bags with receipt showing game day purchase are permitted. Please note that all other restrictions on prohibited items still apply to Duke Stores purchases, including restrictions on artificial noisemakers, bags, balls, drink containers, laser pointers, selfie sticks, and other items.
Guests with permitted bags may use any lane in the screening area. Guests with clear bags containing medical and/or childcare needs are welcome to use the designated Medical/Family Lane located at each gate screening area. Signage and staff will be present to help direct guests to the Medical/Family Lane at each screening area:
Wilson Gate Screening Area – Far Right Lane
Bostock Gate – Yoh Building Side Screening Area – Far Left Lanes (2)
Bostock Gate – Scott Family Athletics Performance Center Side Screening Area – Far Right Lane
Powers Gate Screening Areas – Far Right Lane
Finch-Yeager Bridge Screening Area – Far Left Lane
Credentialed staff with bags should use the designated credential screening areas at the Wilson Gate and on the pedestrian path outside the northwest gate. Bags will be inspected and tagged for entry into the stadium.
For the safety of all in attendance, bags/items are not permitted to be left unattended outside of Brooks Field at Wallace Wade Stadium. Unattended items found outside the stadium will be disposed of or dealt with in a manner deemed appropriate by stadium officials. Duke University and Duke Athletics are not responsible for loss of any unattended items.
For All Duke Football Game Day Information – please visit www.goduke.com/FBgameday and follow @Duke_GAMEDAY on Twitter.
Parking
Due to the impact on daily campus operations, modified game day parking hours will be in effect for the Wake Forest game on Thursday, November 2. Please check www.goduke.com/gameday for updates.
Rideshare/Taxi Information
To improve the game day experience of guests and drivers alike, drop-off and pick-up areas for rideshare services have been designated outside of Brooks Field at Wallace Wade Stadium. Services attempting to drop-off or pick-up at other locations near the stadium will be denied access and directed to the locations listed below. Drivers are reminded to follow the direction of traffic officers and parking staff when navigating game day traffic and for staging of vehicles in the designated rideshare zones.
Services with Clearly Visible Logos have a designated drop-off and pick-up location on Frank Bassett Drive off of Science Drive. Traffic officers will use clearly visible logos to screen for access. This is a 20-minute drop-off/pick-up zone only. There is no game day parking in this location. Frank Bassett Drive must be accessed from NC 751/Cameron Blvd. to Science Drive. Traffic will flow one-way along Frank Bassett Drive entering at Science Drive and exiting onto NC 751/Cameron Blvd. at the Grounds Lots. Drivers are reminded to follow the instructions of game day parking staff for staging of vehicles in this designated rideshare zone.
At the start of the 4th quarter, all vehicles must access campus at the NC 751/Science Drive intersection. For post-game pick-up, vehicles are strongly encouraged to be staged by mid-4th quarter to avoid significant traffic post-game delays. Drivers are reminded to follow the instructions of game day parking staff for staging of vehicles in this designated rideshare zone.
Ticketing
Tickets for all Duke football games and other sporting events are available at www.goduke.com/tickets or by calling the ticket office at 919-681-BLUE (2583). Tickets are required for all guests age three (3) and older. Tickets are not required for children two (2) and under who sit on a parent/guardian's lap.
Digital Ticketing is the primary option for all Duke football game days
Guests purchasing through the Duke Ticket Office can log into their account at www.goduke.com/tickets to access mobile tickets to download into their Apple or Google Wallet. Present digital tickets at the stadium gates to be scanned for entry.
Tickets can now be digitally transferred to friends and family! All you need to know is the name and email address or cell phone number of the person(s) you would like to transfer tickets to. Login to your account at www.goduke.com/tickets, and select the "Transfer Tickets" button to begin the quick process.
Remember to add digital tickets to Apple or Google Wallet prior to arriving at the stadium! Screenshots will not be accepted for entry. Gate areas can be very crowded on game day which may impact the ability to add tickets immediately outside the gate.
Guests requiring printed ticket options should contact the Duke Ticket Office at 919-681-BLUE (2583).
Game Day Ticket Sales & Assistance - Beginning two (2) hours prior to kick-off, tickets may be purchased by visiting the Duke Ticket Office at the Scott Family Athletics Performance Center and Powers Gate Ticket Booth on Frank Bassett Drive. At ninety (90) minutes prior to kick-off, tickets may be purchased at the Wilson Gate Ticket Booth. Cash and credit/debit cards are accepted at all locations. No refunds or exchanges (with the exception of accessible seating exchanges) are permitted. At the end of the 1st quarter, all Ticket Sales will move to the Bostock Gate Ticket Booth.
Ticketing Problems – Prior to entering the stadium, guests can visit the Duke Ticket Office at Scott Family Athletics Performance Center, Powers Gate Ticket Booth, Bostock Gate Ticket Booth, or Wilson Gate Ticket Booth for assistance. Once inside the stadium, guests can visit the Bostock Gate Guest Services Desk behind Section 18 for assistance.
Will Call Information
All guests picking up tickets at will call locations must present a valid, state-issued, photo driver's license or identification card. By NCAA rule, all guests picking up Duke and Visiting Team Player/Guest tickets must provide valid identification, sign for their ticket, and immediately enter the stadium.
- General Will Call:Tickets purchased through the Duke Ticket Office via phone or on-line
- Hours: Opens two (2) hours prior to kick-off
- Location: Scott Family Athletics Performance Center
- Blue Devil Tower Will Call
- Hours: Opens (90) minutes prior to kick-off.
- Location: Powers Gate Ticket Booth
- Cohen Family President's Suite Will Call
- Hours: Opens (90) minutes prior to kick-off.
- Location: Powers Gate Ticket Booth
- Duke Student Ticket Pick-Up
- Hours: Opens three (3) hours prior to kick-off
- Location: Scott Family Athletics Performance Center
- Duke Player Guest Entrance: Tickets left by Duke Football Players & Staff for family and friends
- Hours: Opens ninety (90) minutes prior to kick-off
- Location: Bostock Gate Ticket Booth at the designated windows.
- High School Coaches Will Call: High School Coaches only - must reserve week of game by contacting Duke Football Office at 919-684-2635
- Hours: Opens ninety (90) minutes prior to kick-off.
- Location: Bostock Gate Ticket Booth at the designated windows.
- Visiting Team Player Guest Entrance & Visiting Team Will Call: All tickets left by Visiting Team Players & Staff and tickets purchased thru Visiting Team ticket office
- Hours: Opens ninety (90) minutes prior to kick-off.
- Location: Wilson Gate Ticket Booth at the designated windows.
- Media Will Call: All Media credentials requested through Duke Athletics Communications
- Hours: Opens three (3) hours prior to kick-off.
- Location: Powers Gate Ticket Booth
- At the end of the 1st quarter, all remaining Duke Ticket Office Will Call will move to the Bostock Gate Ticket Booth. Visiting Team Will Call will remain at the Wilson Gate Ticket Booth.
Following the best practices recommended by the Department of Homeland Security and National Center for Spectator Sports Safety and Security, entry security measures will be in place for all football games at Brooks Field at Wallace Wade Stadium. These measures aim to provide a safer environment for all in attendance and improve the guest experience by expediting screening and entry into the stadium.
All bags and purses must be clear plastic, vinyl, or PVC and no larger than 12" x 12" x 6" – including bags for medical and/or childcare needs. Small clutches/wallets (with or without a strap) that fit in the palm of the hand (no larger than 8" x 5" x 1") and one (1)-gallon clear plastic storage bags are also permitted.
Duke Stores merchandise bags with receipt showing game day purchase are permitted. Please note that all other restrictions on prohibited items still apply to Duke Stores purchases, including restrictions on artificial noisemakers, bags, balls, drink containers, laser pointers, selfie sticks, and other items.
Guests with permitted bags may use any lane in the screening area. Guests with clear bags containing medical and/or childcare needs are welcome to use the designated Medical/Family Lane located at each gate screening area. Signage and staff will be present to help direct guests to the Medical/Family Lane at each screening area:
Wilson Gate Screening Area – Far Right Lane
Bostock Gate – Yoh Building Side Screening Area – Far Left Lanes (2)
Bostock Gate – Scott Family Athletics Performance Center Side Screening Area – Far Right Lane
Powers Gate Screening Areas – Far Right Lane
Finch-Yeager Bridge Screening Area – Far Left Lane
Credentialed staff with bags should use the designated credential screening areas at the Wilson Gate and on the pedestrian path outside the northwest gate. Bags will be inspected and tagged for entry into the stadium.
For the safety of all in attendance, bags/items are not permitted to be left unattended outside of Brooks Field at Wallace Wade Stadium. Unattended items found outside the stadium will be disposed of or dealt with in a manner deemed appropriate by stadium officials. Duke University and Duke Athletics are not responsible for loss of any unattended items.
For All Duke Football Game Day Information – please visit www.goduke.com/FBgameday and follow @Duke_GAMEDAY on Twitter.
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