COVID-19

Wake Forest Athletics Announces Additional Public Health Protocols for Indoor Events

1/7/2022 3:40:00 PM | General

As Wake Forest University begins the 2022 Spring Semester on Monday, Demon Deacon Athletics will institute additional protocols for indoor events to help promote health and safety for the community.

Frequently Asked Questions
 
WINSTON-SALEM, N.C. – Beginning with the Demon Deacons men's basketball game on Wednesday, Jan. 12, 2022, Wake Forest will institute a proof of COVID-19 vaccination or negative-test protocol for fans attending indoor athletic events. 
 
"We are all working together to persevere through this recent surge in COVID cases, especially in consideration of the pressure faced by our healthcare system and workers," said director of athletics John Currie. "This additional step for Wake Forest indoor athletic events is consistent with the updated protocols for the spring semester outlined by Provost Rogan Kersh and Executive Vice President Hof Milam's recent message to the University community on Dec. 29."
 
Thanks to strong vaccine and booster compliance among students, faculty and staff, Wake Forest will begin the spring semester on Monday with classes held in-person. 
 
To enter Lawrence Joel Veterans Memorial Coliseum and the Indoor Tennis Center, all patrons ages 12 and older will be required to show proof of COVID-19 vaccination OR a negative COVID-19 PCR or rapid test taken within 48 hours of the event beginning on Jan. 12 
 
Prior to entry, fans must either:
  • Show their vaccination card or photo or digital image with name and dosage history.
    • Digital or photos of vaccination cards are acceptable.

            OR
   
Individuals who cannot provide proof of vaccination or a valid negative COVID-19 test according to the conditions outlined above will not be allowed to enter Wake Forest Athletics indoor events.
 
In addition to basketball games and indoor tennis matches, this policy applies to Varsity Arena at Reynolds Gymnasium for spring volleyball.
 
These changes will remain in effect until further notice as Wake Forest officials will continue to monitor the spread of the delta and omicron COVID-19 variants and adapt health and safety strategies accordingly.
 
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Frequently Asked Questions: Indoor Athletics Events Health & Safety Protocols Update
 
Who needs proof of vaccination or a negative test?
  • Patrons ages 12 and older will need to show proof of full vaccination or negative test within 48 hours of all indoor athletic events. Children ages 11 and under do not need to show proof of vaccination or negative test. 
When does this policy go into effect for athletics events?
  • This policy goes into effect on January 12, 2022.
What if I have tested positive for COVID-19 within the last 90 days and won't be able to show a negative test?
  • People who have recently tested positive (but have been released from isolation) may present  their public health release letter dated within 90 days of the event in place of a recent negative test.
Will event staff be matching my ID to my vaccination card?
  • Attendees 12 and older should be prepared to show a picture ID to verify ownership of the vaccination card or negative test. If children between the ages of 12-17 do not have a photo ID, a parent, guardian, or adult companion may be required to verify their identity.
Where will I show my proof of vaccination or negative test?
  • For men's basketball games, public entrances are located at the Allegacy Club (Allegacy Pass required) and East and West Lobbies of LJVM Coliseum. For select games the Auxiliary entrance will also be open (near the Sierra Mist parking lot).
  • For women's basketball games the public entrance is located at the West Lobby of LJVM Coliseum.
How will Wake Forest Athletics ensure as smooth as possible an entry process?
  • Status verification stations will be open 90 minutes before tipoff for Wake Forest's Duke (Jan. 12) and North Carolina (Jan. 22) basketball games and 60 minutes prior tipoff for all other men's and women's home contests. Fans are encouraged to arrive early. Additional staff will be on site to assist, but as with any brand new process Wake Forest Athletics will learn and improve with each event and appreciate your patience and feedback.
What if I do not want to disclose whether or not I am vaccinated?
  • All guests are permitted to enter the building by showing a negative COVID test even if unable or unwilling to show vaccination status. Should a guest still choose to not attend, ticket holders are encouraged to transfer their tickets to someone who meets the proof of vaccination or negative test requirement. 
What if I lost my vaccination card?
  • It is recommended that you contact your doctor, clinic, pharmacy, or location where you were immunized. If you have a photo of your vaccination card, that will also be accepted. If you cannot find your vaccination card, you may also receive a negative COVID-19 test and use that for entry.
I recently tested positive for COVID and am not able to attend. What are my options?
  • Anyone who receives a positive result on their COVID-19 test should stay home until cleared by their local public health department, and Wake Forest encourages you to transfer your tickets to someone who meets the proof of vaccination or negative test requirement. If you have been cleared by your local health department and have received a release letter dated within the last 90 days, you will be allowed entry using that documentation.
I have tickets to the game but now will not attend because I am not willing or able to present a negative COVID test or proof of vaccination. What are my options?
  • Fans are encouraged to transfer your game tickets to others who may attend or offer tickets for resale through StubHub, our official Fan to Fan Marketplace. You may also request a refund following the policies outlined below.
Do I have to show my vaccination card if I am a Wake Forest student, faculty or staff member?
  • Wake Forest University students, faculty and staff will just need to show their Deacon OneCard as all those in the community have complied with the University's mandatory vaccination and COVID-19 booster requirement. 
Can I receive a refund for tickets if I am not vaccinated or choose not to reveal my vaccination status?
  • All guests are permitted to enter the building by showing a negative COVID test even if unable or unwilling to show vaccination status. Should a guest still choose to not attend, the Ticket Purchase Assurance (TPA) applies and refunds may be requested through the Wake Forest Ticket Office at 336-758-3322 or by emailing tix@wfu.edu (please do not email credit card information). Office hours are 8:30 a.m. to 5 p.m. Monday through Friday. 
    • Refunds must be requested no later than four hours prior to the start of the event. 
    • Refunds are not available for games previously played. 
  • Refunds are only available through Wake Forest for tickets purchased directly through the Wake Forest Ticket Office. Any refund request for tickets purchased through a third party must be managed through the source of purchase. 
I purchased tickets under the guidance that no negative testing or vaccination status would be needed. Now that that policy has changed, I am not interested in attending. Can I get a refund?
  • All guests are permitted to enter the building by showing a negative COVID test even if unable or unwilling to show vaccination status. However, refunds are available through Wake Forest's Ticket Purchase Assurance Program. See above for further details.
What qualifies as vaccinated?
  • Wake Forest recognizes fully vaccinated as those who are 14 days past the second dose of the Pfizer-BioNtech or Moderna COVID-19 vaccine (or other COVID-19 vaccinations recognized by WHO) or at least 14 days after a single dose of the Johnson & Johnson's COVID-19 vaccine. This definition will continue to be updated under the Wake Forest University vaccination policy.
Will concession stands be open at games? If so, will there be restrictions on where guests can consume food and beverage items?
  • Concession stands will remain open at this time. 
How long is this policy in effect?
  • The changes remain in effect until further notice. Future changes will be communicated as they occur.
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